[ our services ]

At First Look Services, we believe that the right technology can streamline all business practices, boost sales and enhance services. We offer a full range of IT services for all businesses and alleviate concerns related to planning, developing, managing, sustaining and navigating through the latest trends, allowing them to concentrate on their core business goals.

Software
Development Services

Our custom software development services are designed to seamlessly address gaps in our clients' operating environments and business needs. We use time-tested development methodologies and keep in touch with our clients throughout the development process to ensure we create a solution that is completely in line with their expectations.

We develop lasting professional relationships with businesses and are always available to meet a business' ever-evolving needs. We offer complete, end-to-end development in order to ensure that we meet all of the needs of our clients.

  • Customer relationship management (CRM) solutions
  • Enterprise resource planning (ERP) solutions
  • Point-of-sale/payment processing solutions
  • AI & IoT-connectivity solutions

At First Look, we help global businesses design and build superior applications and software, which enable a seamless user experience across all modern devices and platforms.

Consulting, Strategy,
and Prototyping

Once the planning is complete and resources are in place, our team will design a prototype and allow you to experience how the software will function and what it will look like. This enables us to collect feedback and align development with your expectations.

Analysis
and Planning

The first stage is to discuss and determine your software needs. We will lay out the design approach, define how the software will meet your needs, allocate resources and schedule the development.

Engineering, Development,
and Delivery

Our developers will write code, conduct trials, detect and fix errors in order to ensure that your requested software is working as it should. At this stage, our team is always in close communication with the client, and they work together to get the best results.

QA
and Testing

Throughout the course of development, our QA team works to test every aspect of the software to ensure seamless performance prior to delivery. This results in parallel development, saving delivery time and resources.

Software development does not stop when the product is launched. Ours is an ongoing process that strives to ensure that your software is maintained, updated and integrated with all of the latest features.

IT Consultancy

Our IT and computer consultancy services focus on business development and how a business can use the IT trends and technologies available today to meet its objectives and potential.

We not only advise our clients on the right software and hardware to acquire but also ideate strategic IT development initiatives, outline upgrade paths and more.

Our consultancy services can address all of your core IT needs:

- Security assessments

- Systems integration strategies

- IT cost/benefit analyses

- IT cost/benefit analyses

- IT upgrade roadmaps

- Project scoping and planning

With our consultancy services, you will get help and advice to guide you through each project, receive more objective guidance and recommendations and optimise IT investments.

Infrastructure Management

Every business deserves a reliable third party to ensure its IT infrastructure runs as it should. At First Look, we facilitate the management and maintenance of our clients’ systems in order to guarantee top-shelf performance and long-term reliability.

Every business deserves a reliable third party to ensure its IT infrastructure runs as it should. At First Look, we facilitate the management and maintenance of our clients’ systems in order to guarantee top-shelf performance and long-term reliability.

- Capacity planning

- Proactive maintenance

- Security Monitoring

- Systems and performance monitoring

By regularly monitoring core systems, we ensure optimal performance across the IT environment, facilitate the integration of new technologies, identify and rectify inefficiencies, and promote long-term, sustainable performance. Our services will eliminate the stress of ensuring your systems are working as they should and allow you to concentrate on the day-to-day operations of the business.

IT Support

At First Look, we offer the remote IT support services businesses need to ensure that their IT troubles and difficulties are swiftly and reliably overcome. Our services support daily business routines in order to help overcome complications and errors within their IT infrastructure.

First Look's IT support services will give you peace of mind and ensure you don't have to worry about system performance, downtime, security or even simple day-to-day maintenance. Our remote services include:

- Comprehensive system reports

- Remote desktop management

- Accessible helpdesk services

- Rigorous troubleshooting

Our IT support services are available to all businesses, including small-to-medium-sized companies, and can work as additional support for your in-house IT staff. At First Look, we use cutting-edge technology solutions that will ensure your computer systems are safe, productive and contributing to the success of the business as a whole